Resource & Project Manager

Hello, we’re Impero.

We’re an independent, award-winning, design focused creative agency.

We work with high profile, global brands such as, The Glenlivet, Havana Club & Chivas, Corona, Budweiser, Mikes Seltzer, Nature Valley, Ugg, Unicef, Danone, and a bunch of others.

We’re pretty good at what we do. In 2018 we won five Agency of The Year(s) including The Drum DADI Agency of the Year. We were also shortlisted as Campaign Independent Agency of the Year. And, this year made it onto the Campaign Mag 100 best places to work.

Next we have our sights set on a D&AD and/or Cannes Lion this year.

There are about 35 of us (not including the dogs) — but that number grows all the time because we’re still young, ambitious, and do great work.

We’re also 70% female with a 50/50 gender split on the senior team. We proudly have

100% pay parity and it kind of annoys us that we even have to mention that as something that’s unique within this industry.

We gladly do things differently. We‘re super ambitious, brutally honest, and always deliver.

We don’t really like the ‘Old Guard’ of advertising. Working here is a hell of a lot of fun.

This is a growing agency, we’re looking for a Senior Designer who wants to be part of and help drive that growth.

The role:

This is a dual role within the Delivery Team. You will be responsible for the day-to-day traffic and resource management of the agency’s workflow whilst remaining responsible for the status of your core projects. You need to have knowledge of integrated campaigns, with experience in running a mix of shopper/on and off-trade marketing projects.

You will support the Operations Manager with all resourcing duties. This includes hosting resource meetings across the business, headhunting freelancers, and casting our internal team.

You will support your client team by managing key clients, assisting with scoping, and, reporting on project burn, whilst pushing the agency to produce great client work and ultimately, help bring your clients and their brand’s fame and glory.

As this is a dual role, you will be reporting directly to Impero’s Operations Manager, and Senior Project Manager.

Core day-today responsibilities will include:

  • Confidently create project scoping documents 
  • Monitor project performance and job health 
  • Ensure projects are delivered to scope, budget and to agreed time frames 
  • Leading the agency resource process, this includes internal PR projects 
  • Day-to-day management of the agency and incoming requests across accounts team, project managers, strategy, creative, and design 
  • Management of the freelance network at Impero, working closely with the hiring manager 
  • Assisting with the freelance budget and forecast 
  • Lead weekly scheduling meetings, and daily resource stand ups 
  • Assist with internal team casting 
  • Champion of the internal project management system, Scoro 
  • Working closely with the delivery team to oversee all projects and making sure that they are on track and on time 
  • Timesheet tracking, ensuring staff keep these updated and accurate on a daily basis

What else:

Above all, you’ll embody our core values of never letting your team down. You will have a hunger to build a strong workforce, and manage your tasks with exceptional calm and firmness. More so than this, you will have a willingness to learn things outside your wheelhouse and pick up skills quickly.

Your goals for year one:

  • Timesheets at 90% accuracy for the whole agency 
  • The resourced team at 100% capacity, this includes billable and nonbillable projects 
  • Deliver projects on-time 100% of the time and to within 95% of the agreed budget 
  • Deliver SOW documents of up to £100k within an ETA of 2 working days

Types of people we’d like to meet:

  • Previous Project & Resource Management experience in an agency environment 
  • Experience working with Project Management systems, such as Scoro 
  • Approachable but assertive 
  • Good team player 
  • Excellent organisation skills 
  • Great people management skills
  • Calm under pressure 
  • Good understanding of the agency process, including the different roles within an agency 
  • Forward-thinking / forward planning 
  • Clear communicator 
  • Excellent multi-tasker

The perks of working at The mighty Impero include:

Being part of something special — this is an exciting growing agency with no board of directors, or shareholders to report to

Flexible working

The ability to stamp your mark on an organisation – not just be a cog in the machine

Free snacks and coffee (when you’re in the office

Seasonal company parties

Annual personal development plan and training budget for your own growth

The love often rotating office dogs

A ‘yes work’s important, but let’s not get too serious’ vibe

A distinct lack of bureaucracy or politics

Ownership over your own projects whilst enjoying an inclusive environment

Beer. Gin. Rum. Cognac. Whiskey. Snacks. (Working with our clients has added perks).

Final word:

This is an awesome place to work. We are in control of our own destiny. But it means we’re the only ones that can deliver it. We’re all massively ambitious and hard-working. But it’s also fun.

We all get along, there is no politics, just heaps of passion. We’re the creative industry’s new guard. And it’s awesome. 


If you feel this is the role for you, please get in touch via with Resource & Project Manager as the subject line. Don’t forget to include your salary expectations.

NO Agencies please – we already work with loads.

*We receive so many wonderful applications that we can’t respond to everyone so thank you in advance for your application.

Impero is proud to have 100% gender pay parity across the board.